1. DEFINITIONS

Cookies:
Small files placed on your device by our website or app that store your preferences and improve your browsing experience.

Data:
Includes personal, non-personal, and sensitive information that can directly or indirectly identify you.

Data Protection Laws:
Applicable laws in force governing the processing of personal data.

Partners:
Selected third parties with whom we work for business or service-related purposes.

Service Providers:
Organisations engaged by us under written contracts to process your data for specific purposes.

User (“you”):
Any natural person accessing our website, stores, or mobile application.

2. WHAT DATA WE COLLECT

We collect several categories of data, including:

a. Contact Information

Name, email address, phone number, postal address, and similar identifiers.

b. Financial Information

Payment details, payment history, spending patterns, transaction details, and preferred payment methods.

c. Technical Information

IP address, device details, browser type, operating system, mobile app usage, cookies, pixels, and similar technologies.

d. Transaction Information

Date, amount, order details, and purchase preferences.

e. Product & Service Data

Account details, membership numbers, program participation, or service-related information.

f. Personal Information

Age, gender, date of birth, nationality, occupation, government ID details, travel history, and survey responses.

g. Feedback & Reviews

Your opinions, reviews, comments, and survey responses.

h. Loyalty Program Data

Account details, loyalty points, partner program affiliations.

3. HOW WE COLLECT YOUR DATA

a. Information You Provide

When you:

  • Register an account
  • Make a purchase
  • Contact us
  • Participate in surveys
  • Subscribe to communications
  • Interact with our stores, website, or app

b. Automatically Collected Information

Collected via:

  • Cookies
  • Browsing analytics
  • Device and IP logs

This helps us understand site performance, security, and user experience.

c. Email Interactions

We may receive a confirmation when you open our emails or click links, when supported by your device.

d. Third-Party Sources

We may receive information from:

  • Apps or websites you connect with
  • Payment gateways
  • Marketing partners
  • Social media platforms

You may choose not to share certain data; however, this may limit your experience on our platform.

4. HOW WE USE YOUR DATA

We process your data for purposes including:

  • Fulfilling orders and delivering products/services
  • Managing your account and transactions
  • Providing personalized recommendations and offers
  • Running loyalty programs
  • Improving our website, app, and services
  • Responding to your inquiries or complaints
  • Preventing fraud, illegal activity, and ensuring security
  • Conducting analytics to understand preferences and trends
  • Sending promotional and marketing communications
  • Fulfilling legal obligations and enforcing our terms

Where required, we process your data based on consent, contractual necessity, legal obligation, or legitimate interest.

5. MINORS

Our website and app are not intended for minors.
Users under 18 may use our services only under the supervision of a parent or guardian.

6. DATA SECURITY

We use appropriate technical and organisational measures to safeguard your information.
If you suspect misuse, unauthorized access, or a potential breach, please contact us immediately.

7. DATA RETENTION

We retain your data for as long as necessary for:

  • Providing services
  • Complying with law
  • Resolving disputes
  • Enforcing agreements

Backup copies may persist for legal or regulatory purposes even after deletion.

8. YOUR RIGHTS

Depending on applicable data protection laws, you may have the right to:

  • Access your data
  • Edit or correct your data
  • Request deletion or restriction
  • Object to certain processing activities
  • Opt-out of marketing and cookies
  • Transfer your data to another service
  • Withdraw consent
  • Lodge a complaint with a regulatory authority

We do not charge for processing these requests unless legally allowed.

9. DATA STORAGE

All data collected under this Privacy Notice is stored on secure servers located in India.

10. INTERNATIONAL DATA TRANSFERS

If your data is transferred outside your country, we apply safeguards to ensure adequate protection as required by law.

11. CHANGES TO THIS PRIVACY NOTICE

We may update this Privacy Notice periodically.
Any changes will be posted on our website and app.
Your continued use after updates means you accept the revised terms.

12. HOW TO CONTACT US

For questions, requests, or concerns related to your data or this Privacy Notice, please contact us at:

📍 AYURVED 24×7 by Chhanga Attar

251, New Mohanpuri, Meerut
📧 Email: 247ayurved@gmail.com
📞 Phone: 9557774898